Phoning during a thunderstorm – Unrecommended

“Is it dangerous to make a landline phone call during a thunderstorm?” It can be. Background is provided by Emeritus Professor Mat Darveniza, AO, FTSE, BE, PhD, DEng, Hon DSc (Eng), FIEAust (Hon), FIEEE (life), FTSE, LIVA, from the University of Queensland Australia – who is a leading authority on lightning strikes. In Australia alone […]

The cost of a phone agent’s smile

Humans who answer the phones in call centers are, in many organizations, requested or even required to smile, smile, smile. A team of researchers at Goethe-University Frankfurt in Germany and the University of Denver ran an experiment to see what this forced smiling does to the forced smilers…. —so begins today’s Improbable Innovation nugget, which appears in its entirety on […]

Inventions to detect and prevent annoying phone calls, documents, or people

Annoying phone calls and documents clog our telephone, email, and other communications networks. Inventors, and the institutions backing them, are trying to fight technology with technology. Here are three of their patent applications: “Detecting and rejecting annoying documents,” international patent application WO 2007070622 A3, Filed Dec 14, 2006 by ‎Anurag Agarwal and Deepak Jindal (Google […]

Why do people say where they are during mobile phone calls? (Laurier #1 of 4)

These clips by UK comedian / journalist Dominic John Romulus ‘Dom’ Joly might suggest, to some, the question : “Why do people say where they are during mobile phone calls?” For answers, or at least steps towards answers, see a key paper in Environment and Planning D: Society & Space, volume 19(4) pages 485-504, by […]