To the best of our knowledge, no academic has followed Ig Nobel Prize winner John Trinkaus’s lead in carefully, relentlessly documenting things that annoy them, tallying exactly how frequently those things occur. It’s enjoyable to look back, now and then, at the work of John Trinkaus. Trinkaus died in 2017, at which time we gave […]
Tag: annoyance
Interrupting people : the pros and cons
What might you gain (or lose) by interrupting someone? The question has been experimentally examined by Professor Sally Dew Farley, of the Psychology department at the University of Baltimore, US. Experimental subjects who had been asked to discuss an article were systematically interrupted by confederates – revealing the following : • The Upside for […]
‘On Being Annoyed’
Wikipedia currently lists [as at July 2015] something in excess of 60 emotions. And ‘Annoyance’ is one of them. If you have ever been annoyed, and/or enjoy exploring annoyance(s), can we recommend a new paper in Ratio (an international journal of analytic philosophy), Volume 27, Issue 2, pp. 190–204, June 2014, ‘On Being Annoyed’. Author, […]
The cost of a phone agent’s smile
Humans who answer the phones in call centers are, in many organizations, requested or even required to smile, smile, smile. A team of researchers at Goethe-University Frankfurt in Germany and the University of Denver ran an experiment to see what this forced smiling does to the forced smilers…. —so begins today’s Improbable Innovation nugget, which appears in its entirety on […]
