I want to personally thank Austrian Airlines for being so charming. Austrian Airlines has now gone six months declining — charmingly — to refund the air fare for a blizzard-cancelled fight. “We must respectfully decline,” Austrian Airlines wrote us in their latest email, to send the refund they explicitly promised in February. The flight was going to be my return […]
Tag: corporate
The IBM Songbook (an analysis)
It’s been said that “The use of music in organizational management is a rare occurrence.” Rare maybe, but not unknown. A notable exception was Thomas John Watson, Sr. who was long-time chairman and CEO of International Business Machines – more commonly known as IBM. Authors Amal El-Sawad and Marek Korczynski of Loughborough University, UK have […]
Headline of the Day: Criminal conclusions
Today’s Headline of the Day is from CNN: Kids’ brains may hold clues to future criminals The story then begins by saying: Who is going to grow up to become a criminal or psychopath? Current research in genetics and neuroscience may point towards answers to this question, opening up a whole host of ethical questions […]