Detecting nervousness on the telephone (patent)

Businesses need a way to detect nervousness on the telephone, says a recent patent, which offers a computerised means of accomplishing this. Inventor Valery Petrushin obtained his doctorate in computer science from the Glushkov Institute for Cybernetics, Kiev, and now works in Illinois in the US. His patent, granted last year, is for “detecting emotion in voice […]

Improbable Research