‘Watching Eyes’ nudge technique not always 100% effective (new study)

An innovational study published in 2016 described how a photo of ‘Watching Eyes’ prominently displayed in the perianesthesia area of a busy hospital could encourage healthcare professionals to use the alcohol handrubs (AHRs) provided.  But the experiment was not entirely problem free – some felt that the picture (which showed the eyes of a recognizable leader […]

Cuteness Engineering (2017 book)

Are you looking for a “state of the art monograph which presents a unique introduction to thinking about cuteness and its incorporation into modern, especially computer-based, products and services” ? If so, you could consult Cuteness Engineering : Designing Adorable Products and Services (Springer International Publishing, Hardback £61.99 or e-Book £48.99). Here is an example chapter […]

To :) or not to :) ?

Scenario : You are applying for a job via e-mail – is it a good idea to attach a smiley?    :) That depends – according to a report presented at the 25th annual meeting of the Society for Industrial and Organisational Psychology (2010). Professor Lori Foster Thompson of the Industrial/Organizational Psychology and Technology Lab […]