Investigator Wendy Grossman recently sent us this report about a systemic bug:
I was at a press conference on Thursday with PalmSource at One Aldwych,
which is one of those hyper-modern London hotels. One of its features is a
airplane-style vacuum-operated toilet system. One of the Palm execs told me
that while they were staying at the hotel this system failed, and any time
they wanted to use the bathroom or take a shower they had to call the
reception desk and get escorted to the corporate headquarters in the
building next door to use the facilities there. For a couple of *days*.
It transpires that the entire plumbing system is run by a Windows-based
computer system and whatever went wrong with it was so obscure that they had
to get a technician from the company that supplied it on a plane down from
Scotland to fix it and reboot.