Impending Move to a New Magazine Subscription Processor

This is what has been driving us nuts recently — and we fear has also been driving some of you nuts:

If you are a subscriber to the magazine, (not just to mini-AIR, the free little monthly email newsletter), you may have noticed and suffered from the deepening technical woes of the company we have been using the past ten years to process and distribute the magazine subscriptions.

THE  WOES: That company seems to now exist almost entirely of an owner and a so-called “artificial intelligence [AI]” program. That AI program has produced many kinds of exciting adventures for us and for many of you: wrong prices, mistaken non-renewals, wrong this, wrong that…, and super-exciting weird interactions whenever we have tried (and during the past year almost always failed) to awaken them to problems.

THE GOOD NEWS: We are in the process of moving the magazine subscription-handling to a different company, one that is staffed by human beings.

If you are a subscriber, we will keep you posted when the move is imminent. Thank you (we are sorry to have to say so many times, here in the vexed year 2025) for your patience!

The special MOTION issue

If your subscribed PDF copy of the Sept/Oct issue (vol, 31, no 5, the special MOTION issue of the Annals of Improbable Research) has NOT arrived, please email us at: disgruntled@improbable.com

Improbable Research