User interface issues are not glamorous — but they do matter. Many irksome problems linger for years or decades. Sam Byford reports, in The Verge, on a cleansing case:
The Japan Sanitary Equipment Industry Association, a consortium of companies producing plumbing products including Toto, Panasonic, and Toshiba, has agreed to unify the iconography used on the often baffling control panels for Japanese toilets. The decision was made in response to foreign tourists who say they’re often unable to understand the controls, which operate features often not found on Western toilets such as bidets and warm air drying….