The following exchange of information took place in Britain’s House of Lords on 3 March, 2010 (thanks to investigator Philip Ailes for bringing it to our attention):
Baroness Symons of Vernham Dean: My Lords, I was in total ignorance that there was anything of the nature of a mouse helpline until this Question Time. Can the Chairman of Committees tell us what helplines there are for Members of the House on other issues that we do not know about?
The Chairman of Committees: I rather hope that we do not have too many other ones. I was not going to advertise the existence of the mouse helpline, although it was advertised some time ago. Indeed, I invited Members of the House to telephone when they saw mice. The trouble is that when the person at the other end of the helpline goes to check this out, very often the mouse has gone elsewhere.